1. Shipping and delivery

MANURÍ orders are processed from Monday to Saturday, from 10:30 A.M to 7 P.M.

Please bare in mind that orders which are placed Saturday late evening and Sunday will be processed on Monday.

We will do our best to keep delays to a minimum and assure that your desired item is suitable to your size.

We ship all domestic orders with Urgent Cargus, through which our customers receive their orders 1 – 3 days (except weekends and national holidays) from the date of dispatch.

For international orders, all deliveries are made with delivery company DHL. The transit time after dispatch may vary depending on location and chosen shipping method  (2 – 7 days for all international orders).

DHL offers express service worldwide which delivers orders on the next possible day (for more details click here).

We work closely with our shipping partner to make sure that the impact of custom delays will be minimized.

Please note that prices are based on delivery to the selected country, including the VAT rate and delivery cost.

  1. Shipment tracking

Once your order is being processed we will get in contact with you regarding tracking information and an estimated arrival date.

You will receive an email from us containing all the details of your purchase.

We may also be in touch if we need further information to make sure the required product fits your size.

  1. Customs and duty

For shipments outside the EU, import duties and taxes may occur, which means additional charges for you. These are usually imposed once a shipment reaches your country and these aren’t costs that we can control.

  1. Return policy

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 15 days of receipt. We will issue a refund on receipt, or exchange the item for a different size/color if preferred.

Please note that the purchased item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of your goods. The cost of returning the item to us is your responsibility.

Please return the products in the original packaging, with all labels on and along with the completed return form.

The address for the return shipment is: 25 Luigi Cazzavillan Street, 1st floor, Bucharest, 010785, Romania.