1. General

The electronic commerce site www.manuri.ro (hereinafter referred to as the “Site”) is published by MANURI DESIGN S.R.L, having its registered office at 61 Principatele Unite Street, Bucharest, Romania, under the number J40/9619/2016, unique registration code 36317710. All orders you place through this Website and our deliveries and services are subject to the following Terms and Conditions. By using the services, you are agreeing to all of these terms that may vary accordingly to modification and updates. Any orders placed for a product for sale on the website implies the acceptance of these General Terms and Conditions.

  1. Order

New customers are required to complete the fields with their details such as: e-mail, phone number, address and name in order to proceed. Once the order has been validated, MANURÍ will confirm receipt by sending you an email to the address provided to us. Shortly after you have received the confirmation mail, we will get in contact with you to establish the exactly date of delivery.

Usually it takes up to 3-6 working days in order for the products to be delivered, depending on the items that are available on the stock.

The products ordered by the Customer shall be delivered to the address stated by the Customer, together with the delivery note/invoice. Customers may choose to have the products delivered to an address other than their own.

Bridal Collection

Orders placed on any items from our Bridal Collection require a 30 percent deposit. This is because your one-of-a-kind dress takes care, exquisite fabrics and manpower to create, so we need a down payment to start production.

Note:

Orders can be placed on the site or by phone.

For more information, please contact customer service +40721822776

  1. Method of Payment

Credit card

For orders that are paid by card (Visa, Master card), customers are required to provide their bank card number and, depending on the type of card used, the expiry date, as well as the security code.

In this case, the customer shall receive the invoice/receipt by mail.

Cash on delivery

For orders paid by cash on delivery, customer shall receive the invoice/receipt together with the package upon delivery.

  1. Prices

The prices displayed on the site are set in Euro or Ron, depending of the IP address of the client. Prices are VAT included.

  1. Return Policy

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 10 days of receipt. We will issue a refund on receipt, or exchange the item for a different size/color if preferred.

Please note:

  1. Customs and duty

For shipments outside the EU, import duties and taxes may occur, which means additional charges for you. These are usually imposed once a shipment reaches your country and these aren’t costs that we can control.